Inquiries During the Japanese Holiday Season

Thank you for playing Persona5: The Phantom X.

Please be announced regarding the handling inquires during the Japanese Holidays.
SEGA Customer Support is available all-year round (1:00 AM to 10:00 AM (UTC)).
However, inquiries that are required in-depth investigation made during the following period will be scheduled to address after Jan 5, 2026(UTC).

Holidays Period: From Dec 27, 2025 to Jan 4, 2026 (UTC)

We apologize for the inconvenience may this cause you and we appreciate for your kind understanding.

Persona5: The Phantom X Operations Team